Privacy Policy

Last Updated: January 2026

Overview

bd88 ("we", "us", or "our") is committed to protecting the privacy of every player who uses our online casino and sports betting platform at https://bd88.buzz. This Privacy Policy describes in detail what personal information we collect, why we collect it, how we use and share it, and what rights you have in relation to your personal data.

By accessing or using the bd88 platform, you consent to the data practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services. This policy applies to all players, including those accessing the platform from Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

We encourage you to read this Privacy Policy carefully and contact us at [email protected] if you have any questions or concerns regarding the handling of your personal data.

Information We Collect

When you register, use, or interact with the bd88 platform, we collect two main categories of information: information you provide directly and information we collect automatically.

Information You Provide Directly

• Full name, date of birth, and national identification details provided during account registration.
• Contact information including email address and phone number used to secure and manage your account.
• Financial details such as preferred payment method (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, Mastercard), deposit and withdrawal transaction records.
• Identity verification documents submitted to comply with Know Your Customer (KYC) requirements, such as copies of your National ID card or passport.

Information Collected Automatically

• Device and browser information such as IP address, device model, operating system, browser type, and unique device identifiers used to detect fraud and improve service delivery.
• Usage data including pages visited, games played, betting history, session duration, and clickstream patterns that help us improve the platform experience.
• Cookie data and similar tracking technologies as described in the Cookies section of this policy.

How We Use Your Information

bd88 uses the personal information we collect for the following purposes, always in a manner proportionate to the need and consistent with your reasonable expectations as a player on our platform:

• Account creation and management — to register your bd88 account, verify your identity, and manage your player profile securely.
• Transaction processing — to process your deposits and withdrawals via your selected payment method (bKash, Nagad, Rocket, Upay, and others), maintain accurate account balances, and issue bonus credits.
• Customer support — to respond to your inquiries, resolve disputes, and provide assistance when you contact our support team.
• Fraud prevention and security — to detect and prevent fraudulent activity, money laundering, unauthorized access, and other illegal or abusive behaviour on our platform.
• Service improvement — to analyse platform usage patterns, improve game performance, refine our user interface, and develop new features tailored for players in Bangladesh.
• Marketing communications — to send you relevant promotional offers, bonus announcements, and platform updates where you have given consent to receive such communications. You may opt out at any time.

We do not use your personal data for automated decision-making or profiling in ways that produce significant legal or similarly significant effects on you without appropriate safeguards.

How We Share Your Information

bd88 does not sell or rent personal data to third parties. However, to operate our platform effectively, we may share necessary information with the following categories of trusted partners and under the following circumstances:

Payment and Financial Service Providers

We share transaction-specific data with payment processors such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely to complete deposit and withdrawal requests. These providers process your financial data under their own privacy and security standards, which we have reviewed to ensure an appropriate level of protection.

Technology and Platform Partners

We work with game content providers (including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, and NetEnt) and infrastructure service providers who may access limited user data solely in order to deliver their services to you. Such partners are contractually bound to handle your data confidentially and not to use it for their own commercial purposes.

Legal and Regulatory Disclosure

We may be required by applicable law, court order, or governmental authority to disclose certain personal data. In such cases, we will disclose only the minimum information required and will, where legally permissible, notify you of such a disclosure request.

Payment Data and Financial Security

The security of your payment and financial data is a top priority at bd88. We implement multiple layers of protection to safeguard every transaction processed on our platform.

We do not store your full payment card numbers or mobile banking PINs on our servers. Payment processing for methods such as bKash, Nagad, Rocket, and card transactions is handled directly by the respective payment provider's secure API. The following safeguards are in place:

• All financial data is transmitted using 256-bit SSL encryption to prevent unauthorized interception in transit.
• Transaction records are stored in encrypted form and are accessible only to authorised bd88 financial personnel for reconciliation and dispute resolution purposes.
• Unusual transaction patterns trigger automated fraud detection alerts which are reviewed by our security team, helping protect your account from unauthorised withdrawals.

Cookies and Tracking Technologies

bd88 uses cookies and similar tracking technologies (such as web beacons, pixel tags, and local storage objects) to improve your experience on the platform, maintain session state, and gather analytical data about platform usage.

Types of Cookies We Use

Essential cookies are strictly necessary for the platform to function, for example to keep you logged in during your session, remember your language preference, and enable the shopping cart for credits. These cannot be disabled. Performance and analytics cookies help us understand how players use the site — such as which pages are visited most frequently — so we can make targeted improvements. Functionality cookies remember your preferences such as game settings and display options to personalise your experience.

Managing Your Cookie Preferences

You can control or delete non-essential cookies through your browser settings at any time. Most modern browsers (including those used on Android and iOS devices) provide options to block or clear cookies. Please note that disabling essential cookies may affect the functionality of the bd88 platform and prevent you from accessing certain features.

We do not currently use cookies to serve targeted third-party advertising. Our cookies are used strictly for platform operation, analytics, and improving your gameplay experience on bd88.

Data Retention

We retain your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention periods depend on the type of data and the purpose for which it was collected:

Account data is retained for the duration of the active account and for a minimum period following account closure to meet legal and regulatory requirements. Transaction and KYC records are retained for a longer period in line with applicable financial regulations. Where data is no longer required, we take appropriate steps to securely delete or anonymise it.

Your Rights and Choices

bd88 respects your rights over your personal data. Depending on your circumstances, you may have the following rights in relation to the personal information we hold about you:

• Right of Access: You may request a copy of the personal data bd88 holds about you at any time.
• Right of Correction: If any of the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
• Right of Erasure: In certain circumstances you may request that we delete the personal data we hold about you, subject to our legal and regulatory obligations to retain records.
• Right to Restrict Processing: You may ask us to restrict the processing of your personal data in specific circumstances, for example while we investigate a correction request.
• Right to Withdraw Consent: Where our use of your data is based on your consent (for example for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal.

To exercise any of the rights listed above, please contact us at [email protected]. We will respond to all valid requests within a reasonable timeframe. Please note that we may need to verify your identity before processing your request.

Children's Privacy

bd88 is strictly an adults-only platform. Our services are not directed at, and are not intended for use by, any person under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age.

If we become aware that we have collected personal data from a person under 21 without appropriate parental consent, we will take prompt steps to delete that information from our records and close the associated account. If you believe a minor has registered on bd88, please contact us immediately at [email protected].

Security Measures

bd88 employs a range of technical, organisational, and procedural security measures designed to protect your personal data against accidental loss, unauthorised access, alteration, and disclosure. These measures include SSL/TLS encryption for data in transit, encrypted storage for data at rest, restricted internal access controls, regular security audits, and staff training on data protection practices.

While we take the protection of your data very seriously and implement strong security practices, no method of data transmission over the internet or method of electronic storage is 100% secure. We encourage you to protect your own account by choosing a strong unique password, enabling any available two-factor authentication, and never sharing your login credentials with anyone.

Third-Party Links

The bd88 platform may contain references to third-party services such as payment gateways and game providers. These third-party services have their own privacy policies that govern how they collect and handle your data independently. bd88 is not responsible for the privacy practices of any third-party service, and we encourage you to review the privacy policy of any external service you interact with.

Changes to This Privacy Policy

bd88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or business operations. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players by email or via a prominent notice on the platform.

Your continued use of the bd88 platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We recommend reviewing this page periodically to stay informed about how we protect your personal data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bd88 handles your personal data, our dedicated support team is here to help. We aim to respond to all data-related enquiries within 5 business days.

Email: [email protected]